Prestige Journeys (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, visit our website, or participate in travel experiences curated by Prestige Journeys.
Information We Collect:
We may collect the following types of information when you engage with Prestige Journeys:
Personal Information: Name, email address, phone number, billing address, emergency contact details.
Travel Information: Passport details, flight information, accommodation preferences, dietary restrictions, and other details required to complete bookings.
Payment Information:
Credit card or payment details (processed securely through third-party payment providers; we do not store full credit card numbers).
Communications:
Emails, phone calls, or messages you exchange with us.
Website Data:
Information collected through cookies and similar technologies (such as IP address, browser type, and site usage).
How We Use Your Information
We use your information to:
Plan, book, and manage your travel arrangements.
Communicate with you regarding your trip and related services.
Process payments and issue invoices.
Send updates, promotional materials, and curated offers (you may opt out at any time).
Comply with legal obligations and protect against fraud or misuse.
How We Share Your Information:
We only share your information as necessary to deliver our services, including with:
Hotels, resorts, and vacation rental companies.
Airlines, transfer providers, and tour operators.
Payment processors and booking platforms.
Travel insurance providers (if requested).
We do not sell or rent your personal information to third parties.
Data Retention and Security:
We retain your information only as long as necessary to provide services and comply with legal requirements. We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request corrections or updates to your data.
Request deletion of your personal information.
Opt out of receiving marketing communications.
To exercise these rights, contact us at [email protected]
Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze site performance. You can manage cookie preferences through your browser settings.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will always include the “Last Updated” date at the top.